Returns & Exchanges Policy

At Inkbird, we stand behind the precision and quality of our smart controllers and sensors. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Ensure the device is in its original condition and pack it securely in the original packaging, including all probes, cables, and manuals.

• 3.
  Ship the Item

  Affix the provided shipping label or use a trackable shipping service to send the package back to our designated service center.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition, we will process your refund or ship your replacement unit within 5-7 business days.